Privacy Policy

Last updated: February 8, 2026

eBikeIQ ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.

1. Information We Collect

Account Information

When you create an account, we collect:

Email address (for login and account recovery)
Display name (optional, for personalization)

Bike and Rider Data

To provide range predictions, we store:

Bike specifications (brand, model, battery size, motor type, weight)
Rider weight and gear weight
Saved rides and predictions

Ride Logging Data

When you log completed rides, we collect:

Ride outcome (completed or cut short)
Battery remaining percentage
Conditions (weather, terrain, power usage notes)
Actual energy consumed (if you provide it)
Actual distance and elevation (if different from planned route)

2. Anonymous Analytics Data

How It Works: When you log actual ride results (optional feature), we collect anonymous, aggregated performance data to improve battery predictions for all users. This data cannot be used to identify you personally and helps make eBikeIQ smarter over time.

When Data is Collected

Anonymous analytics are submitted only when you:

Log actual ride results after completing a ride (clicking "Log actual results" button)
Have data sharing enabled in your account settings (enabled by default, you can opt-out anytime)

If you never log rides, no analytics are collected. Simply planning rides does not share data.

What We Collect Anonymously

Data Type	Purpose	Example Impact
Bike brand, model, motor type	Improve predictions for specific bikes	"DJI Avinox motors are 12% more efficient than predicted"
Battery size, bike weight	Calibrate efficiency calculations	"800Wh batteries lose 15% capacity in cold weather"
Ride distance, elevation, terrain	Understand real-world usage patterns	"Singletrack uses 22% more energy than gravel"
Predicted vs actual battery used	Measure and improve prediction accuracy	"Algorithm is 94% accurate (up from 87% at launch)"
Temperature, assist mode, riding style	Model environmental and usage impacts	"Turbo mode uses 2.1x more energy than Trail mode"
Ride outcome (success/insufficient battery)	Identify when predictions are too optimistic	"Users with X setup ran short 8% of the time"

What We Do NOT Collect

Your name or email (not linked to analytics)
GPS coordinates or location data
Ride names or personal notes
IP addresses in analytics
Any data that could identify you personally

How Anonymous Data May Be Used

Improve prediction accuracy for all users
Generate aggregated industry reports (e.g., "Motor X averages 20 Wh/mile")
Share anonymized insights with bike manufacturers and industry partners
Publish general statistics about e-bike usage patterns

3. How We Use Your Information

Provide the service: Calculate range predictions based on your bike and ride data
Sync across devices: Store your bikes and rides in the cloud (if you create an account)
Improve predictions: Use logged ride feedback to make predictions more accurate
Industry insights: Generate anonymous, aggregated reports for partners

4. How Crowd-Sourced Data Improves Predictions

Community Learning

eBikeIQ uses aggregated data from thousands of real rides to continuously improve battery predictions:

Pattern Recognition: "500+ rides with Bosch CX motors show 13 Wh/mile average on pavement"
Error Correction: "Cold weather impact was underestimated by 18%, now corrected"
Motor Efficiency: "DJI Avinox achieves 15% better range than similar motors"
Terrain Multipliers: "Singletrack uses 1.22x energy vs gravel (was 1.15x)"

Your Contribution

When you log ride results, you help:

Make predictions more accurate for all riders with your bike
Improve terrain and weather modeling
Validate new motor profiles
Benefit the entire e-bike community

In your Settings, you can see your contribution stats: "You've shared 23 rides • Algorithm trained on 15,847 total rides"

Algorithm Updates

As we collect more data, we periodically update prediction coefficients:

Updates are applied automatically (no app reinstall needed)
Version history and changelog available in Settings
Transparency: We show which patterns influenced each update

5. Data Storage and Security

Account data is stored securely using Supabase (hosted on AWS)
Data is encrypted in transit (HTTPS) and at rest
We do not sell your personal information
Anonymous analytics data is stored separately from account data

6. Third-Party Services

We use the following services:

Supabase: Authentication and data storage
Google Sign-In: Optional login method
Apple Sign-In: Optional login method (coming soon)
Open-Meteo: Auto-detect temperature (uses your approximate location temporarily, not stored)

7. Your Rights and Choices

You Can:

Use without an account: All features work locally without creating an account
Opt out of data sharing: Disable "Share ride data to improve predictions" in Settings → Privacy (available when signed in)
Delete your account: Settings → Account → Delete Account (permanently removes all your data)
Export your data: Contact us to request a copy of your stored data
No penalty for opting out: Disabling data sharing does not affect your ability to use eBikeIQ

Default Settings

Data sharing is enabled by default when you create an account to help improve predictions for everyone
You can disable it anytime in Settings without affecting your experience
Your choice is saved and synced across all your devices

Data Retention

Account data: Retained until you delete your account
Anonymous analytics: Retained indefinitely (cannot be linked to you)
Local data: Stored on your device until you clear browser data

8. Children's Privacy

eBikeIQ is not intended for children under 13. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by posting a notice in the app or via email.

10. Contact Us

For privacy questions, data requests, or to opt out of analytics:

Email: privacy@ebikeiq.app

Or visit: ebikeiq.app/contact

11. Privacy Rights by Region

For EU Residents (GDPR)

Under GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Delete your data ("right to be forgotten")
Object to data processing
Data portability (export your data)

For California Residents (CCPA)

Under CCPA, you have the right to:

Know what personal information we collect
Delete your personal information
Opt-out of the "sale" of personal information (we do NOT sell data)
Non-discrimination for exercising your rights

To exercise these rights, contact us at privacy@ebikeiq.app

Summary: We collect only what's needed to make predictions work. When you log rides, anonymous data helps improve accuracy for all users. We never sell your personal information. You can opt-out anytime in Settings. Your data, your choice.