Privacy Policy

Last updated: December 28, 2025

eBikeIQ ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.

1. Information We Collect

Account Information

When you create an account, we collect:

Email address (for login and account recovery)
Display name (optional, for personalization)

Bike and Rider Data

To provide range predictions, we store:

Bike specifications (brand, model, battery size, motor type, weight)
Rider weight and gear weight
Saved rides and predictions

Ride Logging Data

When you log completed rides, we collect:

Ride outcome (completed or cut short)
Energy remaining estimate
Conditions (weather, terrain notes)
Actual energy consumed (if you provide it)

2. Anonymous Analytics Data

Important: To improve our prediction algorithm and provide industry insights, we collect anonymous, aggregated ride data. This data cannot be used to identify you personally.

What We Collect Anonymously

Data Type	Purpose
Bike brand, model, motor type	Improve predictions for specific bikes
Battery size, bike weight	Calibrate efficiency calculations
Ride distance, elevation, terrain	Understand real-world usage patterns
Predicted vs actual energy use	Measure and improve prediction accuracy
Temperature, conditions	Model environmental impacts
Ride month/year (no specific date)	Analyze seasonal patterns

What We Do NOT Collect

Your name or email (not linked to analytics)
GPS coordinates or location data
Ride names or personal notes
IP addresses in analytics
Any data that could identify you personally

How Anonymous Data May Be Used

Improve prediction accuracy for all users
Generate aggregated industry reports (e.g., "Motor X averages 20 Wh/mile")
Share anonymized insights with bike manufacturers and industry partners
Publish general statistics about e-bike usage patterns

3. How We Use Your Information

Provide the service: Calculate range predictions based on your bike and ride data
Sync across devices: Store your bikes and rides in the cloud (if you create an account)
Improve predictions: Use logged ride feedback to make predictions more accurate
Industry insights: Generate anonymous, aggregated reports for partners

4. Data Storage and Security

Account data is stored securely using Supabase (hosted on AWS)
Data is encrypted in transit (HTTPS) and at rest
We do not sell your personal information
Anonymous analytics data is stored separately from account data

5. Third-Party Services

We use the following services:

Supabase: Authentication and data storage
Google Sign-In: Optional login method
Apple Sign-In: Optional login method (coming soon)
OpenWeatherMap: Auto-detect temperature (uses your approximate location temporarily, not stored)

6. Your Rights and Choices

You Can:

Use without an account: All features work locally without creating an account
Delete your account: Contact us to permanently delete all your data
Export your data: Request a copy of your stored data
Opt out of analytics: Contact us to exclude your future rides from anonymous analytics

Data Retention

Account data: Retained until you delete your account
Anonymous analytics: Retained indefinitely (cannot be linked to you)
Local data: Stored on your device until you clear browser data

7. Children's Privacy

eBikeIQ is not intended for children under 13. We do not knowingly collect information from children under 13.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by posting a notice in the app.

9. Contact Us

For privacy questions, data requests, or to opt out of analytics:

Email: privacy@ebikeiq.app

Or visit: ebikeiq.app

Summary: We collect only what's needed to make predictions work. We use anonymous, aggregated data to improve the app and may share anonymized insights with partners. We never sell your personal information.